Text Message Notifications
Did you know that you can renew library materials and get information about your items on hold via text message? The Summit County Library has a text messaging provider called Shoutbomb. With Shoutbomb you can receive text message notifications for items available for pickup and items that are overdue. You will also be able to request information about your current checkouts and fines and renew the items you have checked out!
Text Message Service FAQs
Will I Be Charged For This Service?
The library doesn’t charge a fee for this service, but your cell phone plan’s regular text messaging rates still apply. Check with your cell phone service provider to see the cost of text messages in your service plan. You can expect a larger volume of text messages with this service.
How Do I Sign Up?
Let a staff member know you want text message service when applying for a library card (or anytime after). Contact your local library by phone, email or in-person.
What Do I Need to Sign Up?
- A Summit County Library Card
- A mobile phone with text messaging capability
- Text messaging service (check your cell phone service plan)
When Will I Receive Texts?
Texts will be sent only when activity on your account triggers a message and will be sent between 9:00am and 7:00pm.
How do I unsubscribe for Texts?
Let a library staff member know you want to unsubscribe from text message service. Contact your local library by phone,email or in person.
What Kinds of Notices Will I Get?
Text NOTICES to 844-225-9488 to view the current status of all the opt in/out notices.
These notices are ON by default. Texting the keyword (e.g. HOLDS) to 844-225-9488 will turn that type of notice off. Text the keyword again to turn the notice back on.
- HOLDS: This is a notice that you have holds ready to be picked up.
- OVERDUE: This is a notice that things are already overdue.
- RENEW: This is a notice that things will soon be due, and you can renew them.
- FEES: This is a notice that there are fines or fees owed.
Other Commands (send all keywords to 844-225-9488):
TEST: Test your connection to the service.
HELP: Get a list of funtional keywords
MYBOOKS: Inquire about the status of all of your library items.
ALL: Use this to attempt to renew any eligible item, even if it maybe overdue
IOWEU: Get a list of fines and fees for all registered barcodes.
RHL: Get a list of holds expiring soon.
HL: Get a list of holds that are ready to pick up.
OA: The service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed.
OI: Get a title list of overdue items that are not eligible for renewal.
OL: Generates a numbered list of all overdue items eligible for renewal.
RA: The service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed.
RI: Get a list of items that are coming due and that cannot be renewed.
RL: Generates a numbered list of renewable items.
MYCARDS: Generates a numbered list of the barcodes currently registered to your phone.
RESEND: Receive last message again.